Each watch marks the beginning of a relationship dedicated to exclusive, personalised services.
OUR SERVICES
PERIODICAL CHECK-UPS
Check your watch’s chronometric performance, functions as well as state of water-resistance and magnetisation every year. This complimentary check-up in our boutiques is however not warrantied.
MAINTENANCE SERVICES
PARTIAL AND WATER RESISTANCE SERVICE
The dissassembly and cleaning of the case, the checking of the movement and the replacement of damaged components is necessary to ensure the watch’s water resistance. If your watch is equipped with a quartz movement, we will replace the battery as well. This service carries a warranty limited to the replaced components.
STRAP AND BUCKLE SERVICE
We offer a large variety of handcrafted straps most of which are hand-stitched. Specific skills are required to proceed whith a strap change and our boutiques are offering the fitting as a complimentary service. On some models, self-interchangeable straps and buckles are available and can be purchased as accessory.
ONLINE SERVICE REQUEST
Fill in the following form to request a service or an official document. In some countries, you can benefit from a complimentary pick-up service for your watch.
We also invite you to create an account to check your watches in, extend your International Sales Warranty for eligible watches and request a service or document in a few clicks.
ONLINE SERVICE REQUEST
Fill in the following form to request a service or an official document. In some countries, you can benefit from a complimentary pick-up service for your watch.
We also invite you to create an account to check your watches in, extend your International Sales Warranty for eligible watches and request a service or document in a few clicks.
